Standard Support: 8:00am -
6:00pm Mon-Fri Emergency Support:
24hrs/day Please call during regular office hours to find out more.
Internet related support is provided free of charge to our
subscribers during our support hours. Network related emergencies are handled 24
hours / day. Please call during regular office hours to find out more
about 24hr support.
If you get voice mail, please leave your name, login or
email name, number where we can reach you, and brief description of problem. Calls
are handled in the order they are received.
Providing support is at our discretion and support charges
may be incurred depending on the level and duration of support required. User will
be advised of any charges prior to receiving billable support.
On-site support is billable at $125/hr.